SoulSpace Studio

Policies & Terms and Conditions

Welcome to SoulSpace Studio. By booking, purchasing, attending, or participating in any SoulSpace Studio class, workshop, program, event, or online session, you acknowledge that you have read, understood, and agreed to the following policies and terms.

These terms are intended to create a safe, respectful, comfortable, and enjoyable environment for all members, clients, instructors, and staff.

1. Bookings & Class Registration

  • All classes must be booked in advance through the approved SoulSpace Studio booking system or through an authorized SoulSpace Studio representative.

  • A booking is considered confirmed only after the required payment has been received.

  • Class spaces are limited and are allocated on a first-come, first-served basis.

  • Participants are responsible for ensuring that they have booked the correct class, date, time, location, and format.

  • SoulSpace Studio reserves the right to modify class schedules, instructors, locations, or formats when reasonably necessary.

2. Payments

  • All applicable fees must be paid before attending a class unless otherwise agreed in writing.

  • Prices and packages are displayed in [AED] and may be subject to change.

  • Promotional offers, discounts, introductory offers, and special packages may be subject to additional conditions.

  • Packages and memberships are personal to the registered participant and may not be transferred or resold unless SoulSpace Studio expressly permits this.

  • Any applicable taxes or charges will be communicated at the time of purchase.

3. Cancellation & Refund Policy

Class Cancellations by Clients

Clients may cancel or reschedule a booking by providing at least 6 hours notice before the scheduled class.

  • Cancellations made within the permitted cancellation period may be eligible for a class credit, rescheduling, or refund, depending on the package purchased.

  • Late cancellations may result in the loss of the class or applicable booking fee.

  • No-shows may be treated as late cancellations.

  • Refunds, where applicable, will be processed according to the original payment method and applicable refund policy.

Cancellation by SoulSpace Studio

SoulSpace Studio may cancel, postpone, reschedule, or modify a class due to circumstances including instructor availability, insufficient enrollment, technical problems, safety concerns, venue issues, or circumstances beyond the studio's reasonable control.

Where appropriate, affected clients will be offered a rescheduled class, class credit, or other suitable remedy in accordance with the applicable booking terms and law.

4. Punctuality & Late Arrival

  • Participants are encouraged to arrive [10–15 minutes] before their first class and at least [5–10 minutes] before subsequent classes.

  • Late arrivals may be refused entry where allowing entry could disturb the class or create a safety concern.

  • If a participant arrives after the class has begun, the instructor may determine whether it is safe and appropriate for them to join.

  • A late arrival or refusal of entry due to lateness may be treated as a missed class.

5. Health & Safety

Yoga and physical exercise involve physical activity and may carry a risk of injury.

Participants are responsible for informing SoulSpace Studio and the instructor before class about any relevant physical limitations, injuries, medical conditions, pregnancy, recent surgery, or other circumstances that may affect their ability to participate safely.

Participants should:

  • Listen to their body and avoid movements that cause pain or discomfort.

  • Follow the instructor's guidance and safety instructions.

  • Inform the instructor immediately if they feel unwell, dizzy, injured, or uncomfortable.

  • Use yoga equipment and props responsibly.

  • Follow all studio safety instructions.

SoulSpace Studio instructors provide yoga instruction and general movement guidance. Classes are not a substitute for medical diagnosis, treatment, or professional medical advice.

Participants should seek appropriate medical advice before beginning or continuing an exercise program where they have concerns about their health or ability to participate.

6. Prenatal & Postnatal Classes

Prenatal and postnatal yoga classes are designed to provide gentle movement, relaxation, mobility, and supportive practices appropriate to the relevant stage of pregnancy or postpartum recovery.

Participants who are pregnant or recently postpartum should inform the instructor before participating.

Where appropriate, participants should obtain clearance or guidance from their qualified healthcare professional before participating, particularly where there are complications, medical concerns, or restrictions.

Participants must immediately stop an exercise and notify the instructor if they experience unusual pain, dizziness, bleeding, shortness of breath, or any other concerning symptom.

SoulSpace Studio does not provide medical advice and does not guarantee that a particular exercise or class will be suitable for every individual.

7. Online Classes

For online classes:

  • Participants are responsible for having a suitable internet connection, device, space, and equipment.

  • Participants should ensure that their exercise area is safe and free from hazards.

  • SoulSpace Studio is not responsible for interruptions caused by the participant's internet connection, equipment, software, or environment.

  • Online instruction cannot provide the same level of physical supervision as an in-person class.

  • Participants should follow the instructor's instructions and modify exercises according to their own abilities and circumstances.

8. Studio Etiquette & Conduct

SoulSpace Studio aims to maintain a welcoming and respectful environment for everyone.

Participants are expected to:

  • Treat instructors, staff, and other participants with courtesy and respect.

  • Maintain appropriate personal hygiene.

  • Keep mobile phones on silent during classes unless required for an approved reason.

  • Avoid disruptive conversations during sessions.

  • Use studio equipment carefully.

  • Return props and equipment to their designated places after use.

  • Follow reasonable instructions from instructors and studio staff.

SoulSpace Studio does not tolerate harassment, bullying, threatening behavior, discrimination, abusive language, or inappropriate conduct.

The studio reserves the right to refuse participation or terminate a membership or booking where a person's conduct creates a safety, wellbeing, or disruption concern.

9. Personal Belongings

Participants are responsible for their own personal belongings.

SoulSpace Studio will take reasonable measures to maintain a safe environment but cannot guarantee the security of personal items brought into the studio.

Participants are encouraged not to bring valuables to class.

10. Photography, Video & Media

SoulSpace Studio may occasionally take photographs or videos during classes, workshops, events, or activities for promotional, educational, or social-media purposes.

Where required, appropriate consent will be obtained.

Participants who do not wish to appear in promotional photographs or videos should notify SoulSpace Studio before the session.

SoulSpace Studio will make reasonable efforts to respect such requests.

11. Children & Minors

Participants under the age of [18] may be required to obtain consent from a parent or legal guardian before participating.

Parents or guardians are responsible for providing accurate information regarding a minor's health, limitations, and relevant circumstances.

Where applicable, a parent or guardian may be required to remain responsible for the minor during the session.

12. Memberships & Class Packages

Where SoulSpace Studio offers memberships or class packages:

  • Each package will have a specified validity period.

  • Unused classes generally expire at the end of the applicable validity period unless otherwise stated.

  • Packages may not be shared between individuals unless specifically permitted.

  • Memberships may be subject to separate terms regarding suspension, renewal, cancellation, and expiry.

  • Any freeze or extension of a membership will be subject to SoulSpace Studio's applicable policy.

Specific package terms provided at the time of purchase will form part of these Terms and Conditions.

13. Studio Closures & Schedule Changes

SoulSpace Studio may temporarily close or alter its schedule due to public holidays, maintenance, instructor availability, emergencies, government requirements, or other operational circumstances.

Reasonable notice will be provided whenever possible.

Where a scheduled class is cancelled by SoulSpace Studio, an appropriate alternative such as rescheduling or class credit may be provided where applicable.

14. Respect for Individual Practice

Yoga is a personal practice. Participants are encouraged to work within their own level of strength, flexibility, mobility, and comfort.

Instructors may offer modifications, alternatives, or the use of props to help participants practice safely and comfortably.

Participants are not expected to force a posture or compete with other participants.

15. Liability & Assumption of Risk

By participating in SoulSpace Studio classes or activities, participants acknowledge that physical activity carries inherent risks, including but not limited to muscle soreness, strains, falls, or other injuries.

Participants voluntarily participate and are responsible for exercising within their own capabilities.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

16. Privacy & Personal Information

SoulSpace Studio may collect personal information necessary to manage bookings, memberships, payments, communication, customer support, and the delivery of services.

Information will be handled in accordance with applicable UAE data-protection and privacy requirements.

Personal information will not be used for unrelated purposes without an appropriate legal basis or consent where required.

For more information, please refer to the SoulSpace Studio Privacy Policy.

17. Communication

By registering for a class, membership, workshop, or other service, clients may receive communications necessary for the management of their bookings and services, including:

  • Booking confirmations

  • Class reminders

  • Schedule changes

  • Cancellation notifications

  • Membership information

  • Important studio announcements

Marketing communications will be handled in accordance with applicable requirements and preferences.

18. Website Terms

The content available on the SoulSpace Studio website, including text, photographs, graphics, logos, videos, class descriptions, and other materials, is intended for general informational and business purposes.

Unless otherwise stated, such content belongs to or is licensed to SoulSpace Studio and may not be reproduced, copied, distributed, or commercially exploited without permission.

SoulSpace Studio aims to keep website information accurate and current but does not guarantee that every piece of information will always be complete, current, or error-free.

19. Intellectual Property

The SoulSpace Studio name, logo, branding, website content, original educational materials, photographs, videos, class materials, and other proprietary content may be protected by applicable intellectual-property laws.

Participants may use materials provided to them for their personal use only unless written permission is provided for another purpose.

20. Complaints & Customer Support

SoulSpace Studio welcomes feedback and aims to resolve concerns fairly and promptly.

Clients should contact:

Email: pratibhasharma1308@gmail.com
Phone/WhatsApp: +971 589554582
Address: Greenview 1, Emaar South, Dubai, UAE

When submitting a complaint, clients should provide sufficient information to allow SoulSpace Studio to understand and investigate the issue.

21. Changes to These Terms

SoulSpace Studio may update these Terms and Conditions from time to time to reflect changes in its services, operations, policies, or applicable requirements.

The latest version will be made available through the SoulSpace Studio website.

Continued use of SoulSpace Studio services after an updated version becomes effective constitutes acceptance of the updated terms, to the extent permitted by applicable law.

22. Governing Law

These Terms and Conditions shall be governed by the applicable laws of the United Arab Emirates and, where applicable, the relevant laws and regulations of the Emirate of Dubai.

Any disputes will be addressed in accordance with applicable UAE laws and the jurisdiction of the competent authorities and courts.

23. Acceptance of Terms

By booking or participating in a SoulSpace Studio class, purchasing a package or membership, or using SoulSpace Studio services, the participant confirms that they have read and understood these Terms and Conditions and agree to comply with them.

If a participant does not agree with these terms, they should not book or participate in the relevant service.

Contact SoulSpace Studio

SoulSpace Studio
Email: pratibhasharma1308@gmail.com
Phone: +971 589554582
Website: www.soulspaceuae.com
Studio Address: Greenview 1, Emaar South, Dubai, UAE

Last Updated: 21 August, 2026